CCWomen Content

Exploring Operational Readiness: Download Our November Leadership Forum Recap

Written by Shiwon Oh | Nov 13, 2025 3:55:11 PM

We kicked off our second CCWomen Leadership Forum in sunny Arizona to explore the future of operational and tech readiness through various workshops and roundtable discussions. Technology doesn’t wait for anyone—it moves forward with or without us, and women in customer contact must strategize accordingly to stay ahead.

Our time together was short but impactful. Attendees shared business priorities and best practices, collaborating on a multi-faceted business roadmap that enabled leaders to inspire and upskill their teams. They reflected on what it means to be a woman in the workplace in today’s climate, and how they could drive progress amid constant unforeseen change. As always, our team was deeply encouraged by the shared knowledge and authentic dialogue. We do what we do because of the stories you share, and we’re committed to delivering a memorable Leadership Forum every single time, whether it’s our first or tenth. Thank you for joining us!

View our event recap here—and don't miss our next one!