Storytelling. Brand. Authenticity. These are all words that float around the professional space, especially in customer-facing industries like CX. And while they can seem buzzword-y, each of these words gets to one of the key goals all of us have in our customer-facing businesses– to be real, and to connect with our customers on a human level.
Our guest today has built her career and her ethos on “storytelling,” what that means, and how it can be a powerful tool for professionals in the office and in building their personal brand.
Elizabeth Solomon is the VP of (Digital/CX) at FleishmanHillard, and she is also a speaker! She loves to talk about all things storytelling, authenticity, and how to use your personal and brand voice to connect with others.
Tune in to catch some amazing insight on:
and so much more!
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