#46 REFLECTING ON COMMUNITY with Mandi Geary

Welcome to Thirsty Thursday, a CCWomen podcast for your drive, workout, or 20-minutes of downtime. I’m Shiwon, your podcast host. Through thought-provoking interviews with your favorite women leaders, I explore how we can transform the business and customer contact world.

Mandi Geary joins us as the Director of Customer Care at BSN Sports. Having worked in customer service for more than 17 years, Mandi is passionate about all things related to the customer experience and fostering employee engagement. Here, we discuss the importance of balance and community as we start off the new year strong.